How to Resolve 2fa error when withdrawing AUT

Securely withdrawing your AUT tokens from the Authentic Investors Cabinet to external wallets like MetaMask is crucial. If you encounter a Google Authenticator code or 2FA error during this process, follow these steps to resolve the issue.

If you encounter an error with the Google Authenticator code or 2fa error when trying to withdraw AUT token from the Autentic Investors Cabinet to your Metamask or any other cwallet, please try the following steps:

- Ensure the time on your phone is synchronized with the device you're using to log in.

- Try logging in using an incognito or private browsing window.

- Clear your browser's cache and cookies, then attempt to log in again.

If possible, log in to your Autentic Investors Cabinet account using a desktop computer or a laptop (not a mobile phone).

If none of the above steps resolve the issue, you may need to reset your Google Authenticator within the Autentic Investors Cabinet settings on the website or mobile app.

By following these instructions, you should be able to troubleshoot and resolve any issues related to the Google Authenticator code when accessing your Autentic Investors Cabinet account. If the problem persists, please contact our support team for further assistance.

👆 На этом пока всё